Privacy Policy
Update February 24th, 2025
This privacy statement explains how your personal data is handled by The FinTouch whilst you browse our websites and where you submit information through our website, and your options regarding the ways in which your data is to be used.
Processing of Your Personal Data
Generally, you can visit our website without providing any personal data about yourself. However, in order to access some parts of our websites and/or for you to request specific information or services, we may need to collect personal data from you which we will process for the purposes described hereafter.
We may process your personal data for:
- Answering any requests, queries or inquires you may submit on our website; but also,
- Enabling you log on certain restricted parts of our website,
- Managing your participation to online context.
We may also use the personal data you share with us, for:
- Maintaining and improving the website as well as to ensuring its security,
- Conducting customer satisfaction surveys,
- Manage the forums to which you may take part,
- Recruitment purposes when you submit a resume or a job application online; and,
- Compiling aggregate statistics regarding the use of the website.
These purposes are justified by our legitimate interest to make sure that you enjoy the experience when visiting our website and interacting with us.
GDPR & Your Rights
The GDPR establishes a harmonised regulatory framework across Europe that is directly applicable in each of the 27 Member States.
This common language on the protection of personal data also applies to organisations outside the European Union that process data about data subjects located in the European Economic Area.
According to GDPR and applicable data protection legislation you have rights regarding your personal data.
Transparency of information and Data subjects’ Rights
- Right of access to the data relating to you,
- Right of rectification,
- Right to be forgotten,
- Right to restriction of processing,
- Right to data portability,
- Right to object,
- Right to lodge a complaint with a supervisory authority of your country or with the Luxembourg data protection authority which is the National Commission for Data Protection – make a complaint. In UK the supervisory authority is the ICO: Make a complaint | ICO
If you believe that any personal data held by us about you is incorrect or incomplete you should write to the Data Protection Officer at contact@thefintouch.com.
Any personal data which is found to be incorrect will be corrected as soon as possible. Should you wish to access the data we hold about you at any time, you are welcome to write to the Data Protection Officer at privacy@sword-group.com and make your request for a copy of the data. Any such request will be processed in accordance with the relevant data protection and privacy legislation.
Transferring/sharing your data
We will not disclose your personal data unless we need to do so to handle your query.
In some cases we must transfer your data outside of your country, for example information may be passed to and used by other subsidiaries of The FinTouch (some of which may be outside the EU). Should this be the case, we will ensure that confidentiality measures and data processing agreements including standard contractual clauses of the European Commission in line with applicable data protection legislation are in place. You can obtain a copy of them by emailing to the contact@thefintouch address.
